Seventeen years ago I flew to DC shortly after the tragedy of September 11 to be with my friend, Linda Mathes, CEO, American Red Cross of the National Capital Region, and as a former Red Crosser, help in any way I could. My day at the Pentagon was the most difficult.
Most poignant for me was an intact desk visible through the building's gaping black hole -- a dark reminder that someone was simply working when the unimaginable occurred.
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